Privacy Policy

1. Introduction

Welcome to Rentez. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you rent a laptop from us.

2. Information We Collect

We may collect the following information:

Personal Information: Name, contact details (phone number, email address), and billing information.
Identity Verification: Government-Issued ID, Address Proof, GST Certificate & Check.
Payment Information: Credit/debit card details, UPI, or other payment methods.
Device Usage Data: In case of misuse, tracking logs or software may be installed with prior consent.

3. How We Use Your Information

We use the collected information to:

Process rental agreements and transactions.
Verify your identity and prevent fraud.
Provide customer support and service updates.
Improve our services and user experience.
Comply with legal and regulatory requirements.

4. Data Protection and Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share information with:

Payment processors for transaction processing.
Law enforcement agencies if required by law.
Third-party service providers assisting with logistics, customer service, or IT infrastructure.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Users can modify browser settings to decline cookies if preferred.